Restoring your SIM card

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Wait until operator contacts you to clarify details of the order

SIM card loss is a situation that no one is immune to. If this is the case, there is an obligatory procedure to restore it. As a rule, most companies require a passport and are ready to restore your SIM card only on the basis of the document.

For the Simtravel subscribers it is much easier to recover a SIM card without a passport by filling out the form directly on the website! A minimum investment of time! Everything is done instantly! After your request is registered your SIM card will be brought to your home or office by express delivery service.

Have you lost your Simtravel SIM card? Never mind! Restore it right now and take advantage of cheap mobile calls worldwide!

Your name

Your Phone number

E-mail

Address

Simtravel SIM card number Enter your Simtravel number you want to restore. +372

Recovery details

MicroSIM for iPhone (A special SIM card that is suitable for iPhone, iPad and other mobile devices)

Tariff – «America» SIM-card costs $ 8 more. (The cost of calls in the United States, Canada, Mexico and Puerto Rico is significantly reduced. Incoming calls are free, outgoing calls — $0.45min )

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Advantages of the card SIMTRAVEL

Free incoming calls in Europe, U.S.
and other countries
The cost of outgoing calls
much lower than the usual roaming
No subscriber fee
Available 5 MB GPRS-Internet abroad for free
Preservation of the Russian number
and free call forwarding
Promo offer: 200 rubles as a gift from ABBYY ruPhone

FAQ

Can I take the call at a zero balance?
Yes, in the countries where incoming calls are free you can take the call at a zero balance.
How can I fill up the "Simtravel" cards ?
With the help of VISA / MasterCard credit cards on our website
Is it possible to reserve my Russian phone number and what is it for?
Reservation of Russian number is the service allowing you to take to SIMTRAVEL number the calls addressed to your Russian mobile number. No subscription fee and connection charge!
To use the service, you shall:
1. Dial combination * 146 * 098116 * [ten digits of your Russian number] # and “Call” button with your SIMTRAVEL card.
2. Before departure dial * * 21 * +78003338848 # and “Call” button with your Russian sim-card.
Being abroad on trip do not activate the card of your Russian mobile operator. After returning to Russia to disconnect call forwarding service, dial # # 21 # from Russian number.
Do I need to set up a mobile phone for running SIMTRAVEL SIM-card ?
For the most of phones there’s no need to further customize your mobile phone. But for some models (Samsung, iPhone, Blackberry, Fly, Alcatel) the "code compatibility" must be activated. To do this, go to the menu SIMTRAVEL SIM-card , then select Settings and enter code 1101.
Is (GPRS/EDGE/3G) Internet service available for SIMTRAVEL customers ?
Yes, subscribers can use SIMTRAVEL Internet service while abroad. The service is available in 112 countries. Tariffing is rounded to 10 KB and the service cost is from $ 0.01 per 10KB
What is a call’s cost to customer Support service from abroad?
Call to Support subscribers SIMTRAVEL Internet service abroad at +7 495 580-75-57 is free for the first 3 minutes of conversation. Beginning in the 4-th minute, it is billed as a call to Russia at the rate of the country in which you are located. The number of support calls per day is unlimited!